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Important Changes *** 2020 Member Low-Key Registration

Dear Members,

We are writing to inform you of some exciting changes for low-key member registration in 2020. We are working hard at streamlining our processes, going paperless and taking advantage of the new opportunities that our partnership with RunSignUp has provided us.  We would appreciate your taking the time to read this message in its entirety.

WHAT WILL CHANGE:

Effective January 1, 2020 (with the New Year’s Day 5K), our low-key member bib & chip signup will be conducted online ONLY.  Beginning December 26th, simply go to our FREE low-key member signup form to register for your member bib & chip!  The online signup will be live ALL YEAR until the final 2020 low-key race.  Simply signup online prior to leaving the house for your first low-key race of the year and your bib & chip will be waiting for you at the race.  If you forget to signup, we will have kiosks available for you to do so at the race site. Please note that you only need to do this for your first club race of the year to obtain your 2020 bib number! *** If you have signed up for a personalized bib for 2020, you are exempt from this process. ***

THERE WILL BE NO PAPER FORMS ACCEPTED AT THE RACE SITE EFFECTIVE JANUARY 1, 2020!

Additionally, online registration will be set up for non-members for EACH LOW-KEY RACE.  Online registration will be available through the start of the race, so non-members can signup via the kiosks on race morning using their credit card or cash payment.  Online processing fees will apply when paying with a credit card.

Finally, we will be using the “Volunteer” feature on RunSignUp.com which will make life much easier for our hard-working race directors.  What this means for non-race directors is that you will still be able to signup online for your favorite volunteer spots, but with hopefully a more user-friendly platform.

WHAT WILL NOT CHANGE:

You’ll still need to turn in your previous year’s chip or a $5 bill in exchange for your new 2020 chip. This process will still be done on-site on race morning of your first race.

ADVANCED PICKUP AT KRISPY KREME:

Again this year, we will offer a 2020 bib & chip pickup at Krispy Kreme, Fallsgrove on December 31, 2019 from 2:30-4:30 PM.  Signup using the online form anytime beginning on the 26th, stop by Krispy Kreme on the 31st and grab some hot donuts on your way out!  Kiosks will be on hand to signup on-site as well.  Don’t forget your “old” chip or $5 for the exchange!

TIMING & AVAILABILITY:

There is a lot of work involved, initially, for our staff.  For this first year at least each race, web text & volunteer section has to be setup from scratch. We are taking the races one by one, as time permits, and we appreciate your patience while we build the new setups.  If your favorite race does not yet have a live volunteer signup, please just understand that we are going to get to it as soon as we can.

As with any “new” process, we anticipate there will be hiccups and days where things just don’t work as we intend.  Please know you have a dedicated team of staff and race day volunteers who are going to do their very best to ensure a seamless transition for all of our members.  You are welcome to contact us at any time with your questions or concerns and we’ll do our very best to get back to you in a timely manner.

We truly appreciate the loyalty of our members & are excited for the changes ahead!

Ashley Zuraf, Director